Meridian Behavioral Health is a multidisciplinary behavioral health practice based in Louisville and Lexington, Kentucky. Our dedicated and compassionate providers have experience and training working with individual therapy, medication management, attention/mood/neuropsychology testing, LGBTQ+ affirmative therapy, couples counseling, family counseling, and more. With a team of psychiatric and therapeutic staff, we will work with you to achieve your mental health goals.
To book an appointment, call our Louisville (502) 409-6993 or Lexington (859) 309-2655 offices. Don’t feel like calling? We get it, fill out our new client worksheet and someone will contact you to schedule an appointment.
Interested in becoming a new patient?
Check out our patient resources page to learn how to make an initial appointment, and find out which insurances we take.
You can also read about our Louisville and Lexington providers to find the right fit for you.
We currently offer three main services:
Our therapists have experience and training working with depression, anxiety, PTSD, mood disorders, LGBTQ+ affirming therapy, couples therapy, family counseling, and more. Our psychiatrists and psychiatric nurse practitioners can prescribe medication to treat various mental illnesses. Testing is completed by our psychologists for attention and mood disorders, as well as neuropsychological testing.
Types of Behavioral & Mental Health Services You May Need:
Meridian Behavioral Health's response to COVID-19.
We here at Meridian Behavioral Health have been keeping a close watch on the news and events surrounding the COVID-19 pandemic. We are using the CDC, WHO and KY Department of Public Health’s COVID-19 as our primary information sources. We know many of you are doing the same, and as such are taking the recommended steps of self-monitoring, staying home when you do not feel well, social distancing, and avoiding large social gatherings.
To avoid spread of illness and keep our employees safe, we are now transitioning all of our appointments to telehealth. We do not have a timeline for when we will resume face-to-face appointments, but will work with the guidelines given to us from state and federal guidelines. If you are interested in keeping your appointment but doing it through telehealth, please read more below.
As always, we deeply appreciate you trusting your care to us and will continue to text updates if we have any changes to our current plan. We know this is a stressful time for many, and we want to make sure we are still here to help!
To those who would like to receive your services through telehealth, please continue to read below:
In order to receive telehealth services, you will need a stable internet connection and a microphone and camera. We cannot offer telephone services in lieu of this– we need to see you and you see us. Please note that due to KY state law, we can only see people who are physically in the state of KY. We cannot offer services of any type to people in other states. This means if you live in Indiana or any other area, we cannot offer telehealth.
If you have the technology required, the next step is finding out if your insurance plan allows you to use your insurance for telehealth visits. There is no one standard answer to this (for example, it is NOT the case that all Anthem plans allow it — some do, some don’t). Due to the high volume of people requesting this and the hold times for authorization, we will need each of you to call your insurance company to inquire if telehealth is covered. Here are the steps to do this:
(1) Call the “members services” number on the back of your card. If you have a specific number for Behavioral Health, call it instead.
(2) Have your insurance card ready, and they will ask you the date of birth for the person you’re calling for, as well as the policy holder.
(3) You are calling for “Authorization and Benefits” and when you get a representative on the phone, identify that you want to make sure that your mental health coverage includes telehealth services.
(4) While you are on there, confirm that your copay/coinsurance amount is the same as it is when you get services in the office.
(5) Once you’ve confirmed this, write down the reference number they give you (trust us — hang on to this, even give it to us so we can put it in your record).
Once you have confirmed telehealth benefit, please TEXT us back from the text you got from us and tell us that you want to initiate telehealth services for your next appointments. Texting us is a way to avoid calling, being placed on hold, or waiting for a callback from us. As you can imagine, it’s a very busy time right now for our staff.
If you have questions, feel free to contact us at 502-409-6993, you may call or text this number.
-The Team at Meridian Behavioral Health