Client Resources

Depression Therapists, Psychologists and Depression Counseling in Louisville

New Client Information

At Meridian Behavioral Health, we work with you to achieve your mental health goals. If you are interested in becoming a new patient at Meridian, first of all, welcome! Here are a few guidelines to making your first appointment.

To begin, please check our Insurance page to make sure you will be covered at our practice. If we don’t currently take your insurance, there is a self pay option. Please also make sure you have your insurance card on hand, as we need the identification number and group number (if applicable) to enter you as a new patient.

Secondly, we ask that all new patients keep a card on file. This can be credit, debit, or an HSA/FSA card. Missed appointments will be charged $60 for therapy and $75 for medication management. Make sure you have your card information handy as well.

Thirdly, read about our various providers on our Louisville or Lexington pages. Each provider has a their bio posted to help find the perfect fit for you. If you are interested in the first available and aren’t too picky about the provider, that’s fine too!

Finally, give our office at call at (502) 409-6993 for Louisville or (859) 309-2655 for Lexington. We will take your information over the phone and enter you as a new patient! Our administrative staff will do their best to get you scheduled at the most convenient time for you.

Any other questions? Don’t hesitate to reach out to

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We currently accept the following insurances: 

  • Aetna
  • Anthem/BCBS
  • CareSource KY (therapy services only)
  • Cigna
  • Humana   
  • Medicare
  • Tricare
  • UnitedHealthCare 

Please Note: We currently accept most Medicare supplements, please inquire with our staff for more details.


We do NOT accept Medicaid, including but not limited to Aetna Better Health, Anthem Medicaid, Beacon, Humana Medicaid, Humana Caresource, and Passport.

SELF PAY OPTIONS: If you are not currently covered by any of these plans, we do offer a self pay option. We can take cash, credit, debit, or check. Please contact us for self pay rates.

Still have questions about whether we take your insurance? Contact us and we can find the best fit for you.

New Client Scheduling

Please fill out our New Client Worksheet  to help get you placed with a provider that best fits your needs. Someone will reach out to you once we have reviewed to schedule an appointment with you.